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Frequently asked questions about setup

Find quick answers to frequent questions asked by customers

• Do I need specific technical skills to use The Travel Button® by We Travel Hub?

  We have developed The Travel Button® in such a way that anyone, without technical knowledge, can use it on their website. If you have created your website in HTML, just follow the three steps detailed on our customization web page.

  To use The Travel Button® on WordPress, please install The Travel Button® plugin, designed especially for this platform.

  If you manage your website with the help of another content management system (CMS), the steps to follow are the same as for HTML, although some CMS’s have limitations when it comes to adding JavaScript. Even so, if you cannot or do not want to add JavaScript, you can always install The Travel Button® using direct links.

• How many travel buttons can I install on my website?

  You can install as many buttons as you want, though if you have created your blog with a content management system, you may have some limitations. The most common is the impossibility to install more than one dynamic floating button per page or blog post. You will find practical examples in our tutorials.

• How to choose between dynamic The Travel Button® or direct links?

  To enjoy all the benefits of The Travel Button® by We Travel Hub, the best option is to use its dynamic version. However, if you can’t or don’t want to add JavaScript to your website, you can always use our button through direct links.

  If you choose this option, you will be able to download the images of each of the buttons corresponding to the elements of the trip, and associate them with the URL of the destination you have chosen.

  You can also link the URL to other images or text boxes, turning it into a clickable item.

  Please note that, with direct links, the travel search engine will not open on your website, but on a different tab instead.

• Is The Travel Button® responsive?

  Yes. The Travel Button® is responsive. You can be sure that it will look great on mobile and tablet devices.

• What are the benefits of using the dynamic version of The Travel Button®?

  The dynamic buttons are fully customizable so you can configure them to your liking and adapt them to the design of your website. Besides, when visitors click on your buttons, the travel search engine will open on your website (not on a different tab), giving them access to all the services needed to plan a trip. This feature will also help increase the time visitors spend on your website.

• How can I add JavaScript to my website?

  If you have created your website in HTML, follow the steps listed on our customization web page.

  For WordPress, we’ve developed The Travel Button® plugin, that will allow to display our buttons in an easy and intuitive way.

  If you work with another content management system, such as Blogger, you will find a step-by-step explanation and examples in our tutorials.

  But, if you use another technology you will have to look for answers in the FAQ and tutorials of your content management system. Not all CMS’s allow their users to add JavaScript. If that is your case, you can still use our travel button via direct links.

• Is there an alternative to the use of JavaScript?

  If you do not want or cannot add JavaScript, you will be able to use The Travel Button® via direct links. Choose that option in step 1 of the button customization web page and follow the instructions.

• How can I change the position of the fixed travel button?

  The fixed button’s position depends on the style sheet of your web page. By default, they appear aligned to the left. To change their position, you will have to apply styles to our <div>.

  In case you’re working on WordPress and using The Travel Button® plugin, you can add CSS classes to your styles to establish the button’s position. To help you place the button exactly where you want it, we’ve left some predefined CSS classes on the right hand tab of your style editor.

• The Travel Button® does not appear on my website

  If you have placed a travel button on your website following the instructions, but it’s not displayed or it does not work properly, you can contact our team.

  However, before doing so, please make sure that the answer to your problem is not in our FAQ or documentation. If you need help, please give us as many details as possible, so that we can answer promptly.

• I need help using The Travel Button®, what information should I provide to your customer service?

  If you have any questions, please do not hesitate to contact us. For us to answer your questions quickly, please tell us your website’s URL, what browser you are using, with which technology you are working (WordPress, Blogger, etc.), and describe the problem you’ve encountered. Send us a description as detailed as possible.

• How can I install The Travel Button® on a WordPress website?

  If you have a blog or a WordPress website, you can use The Travel Button® on pages and/or blog posts. We have developed The Travel Button® plugin, to help you create and manage the buttons, and integrate them seamlessly on your posts while keeping a style library that allows you to reuse your prefered styles.

  You can also install The Travel Button® on your website following the steps listed on our configuration web page. However, there are some limitations to this approach. You won’t have a way to save your button’s style, and in some WordPress themes the buttons you’ve installed in your post also appear on your blog’s front page.

• Can I use The Travel Button® plugin for WordPress if I’m not a We Travel Hub affiliate?

  No, unfortunately not. If you’re not an affiliate, you will not be able to use The Travel Button® to monetize your content. Sign up on our web page.

• How can I install The Travel Button® plugin on my WordPress website?

  Direct download:

  1. download the zip file from the plugin’s website.
  2. login to the WordPress dashboard.
  3. go to plugins > add new, and click ‘upload plugin’. Use the ‘browse’ button to find the .zip file you downloaded in step 1.
  4. The Travel Button® plugin will automatically appear in the control panel menu.

  Download from the WordPress repository:

  1. in the WordPress dashboard, click plugins > add new.
  2. type ‘The Travel Button’ in the Search for plugins… field.
  3. find our plugin in the search results.
  4. download the plugin by clicking the ‘install now’ button.
• Will The Travel Button® plugin work with my WordPress theme?

  Yes! The Travel Button® plugin will work with any WP theme but may require some additional styling.

• In WordPress, what should I do so that the The Travel Button® do not appear on the front page of my blog?

  We have noticed that, in some WordPress themes, the buttons shown in your posts also appear on the blog’s front page. If this is your case, follow the steps listed in this tutorial, where we explain a simple solution to this inconvenience.

• How can I install The Travel Button® on a Blogger website?

  If you have a Blogger blog or website, it is quite easy to use The Travel Button® simply by following the steps listed on our webpage. If you need help, check the Blogger tutorials that you will find in our installation tutorials.

• How can I install The Travel Button® on a Shopify online store?

  If you have an online store with an incorporated blog, you can use The Travel Button® on any of your blog posts. Follow the steps listed on our Shopify tutorials, available on our documentation page.